Scotts Valley (831) 621-2440 | San Jose (408) 471-7526 info@pdnc.com

Welcome to

PDNC

Business Tech Support

Business Technology Services and Solutions

We are a Bay Area IT company who offers traditional break-fix Business tech support alongside Managed IT Services which we have combined into our subscription based Hybrid-IT model.

Hybrid-Managed IT Services?

N

Break-Fix Model

Traditionally, the break-fix model provides IT services as-needed; In other words, when something breaks, the business calls the IT company to fix it.

The focus of break-fix IT is to reduce costs, but to compensate the stability of a business’s IT infrastructure falls behind.

N

Managed-Service Model

The managed-service model takes a more preventative approach to IT issues. The managed-service provider will install software to monitor resources in real time, allowing for much faster response times to new issues.

This managed model puts emphasis on improving the overall stability of the business’s IT infrastructure, leading to less tech support needs. As a result, recurring costs can sometimes be too much for smaller businesses.

N

Hybrid Managed-Service Model

The goal of the hybrid managed-service model is to strike a balance between keeping costs low and IT infrastructure stability. We’ve created a series of subscriptions that will allow your IT to evolve as your business tech support needs grow.

N

Break-Fix Model

Traditionally, the break-fix model provides IT services as-needed; In other words, when something breaks, the business calls the IT company to fix it.
The focus of break-fix IT is to reduce costs, but to compensate the stability of a business’s IT infrastructure falls behind.

N

Managed-Service Model

The managed-service model takes a more preventative approach to IT issues. The managed-service provider will install software to monitor resources in real time, allowing for much faster response times to new issues.
The managed model puts emphasis on improving the overall stability of the business’s IT infrastructure, but as a result recurring costs can sometimes be too much for smaller businesses.

N

Hybrid Managed-Service Model

The goal of the hybrid managed-service model is to strike a balance between keeping costs low from tech support and IT infrastructure stability. We’ve created a series of subscriptions that will allow your IT to evolve as your business tech support needs grow.

Hybrid-Managed IT Services

PDNC helps Bay Area businesses with technology strategy and support solutions, the two pillars of a strong IT foundation.

Hybrid IT services are a combination of traditional break-fix IT and the more modern managed service model.

The Hybrid IT service model allows PDNC to offer powerful proactive technology management tools and as-needed remediation to small businesses, in a way that can then be scaled into a full Managed-Service Model, based on the Business IT Services needs of our clients.

Web Services

Similar to our IT Subscription Model, our Web Services also provide a balanced toolset of hosting, design and development that evolves as your company evolves.

Website Design, Development & Hosting

More Info

We mainly design sites using WordPress, but our team has knowledge in programming using Javascript, Python and PHP.

We offer hosting on our fast and secure server, where you can get your own cpanel account.

Website and Server Malware Removal

More Info

Our team knows how to tackle a number of malware and virus issues on your website, and can remove and restore your site for you.

Triple Backup System

More Info

Our private hosting server offers 3 levels of backups.

  • Bi-Weekly Server Snapshots
  • WordPress weekly backups, covering 2 months back
  • External nightly backup
~

Double Server Firewall

More Info

With WordPress being one of the top CMS’s in the world, they are targeted a lot.

Our firewall has been through many attacks, and survived. We’ve even been able to block many brute force attacks, and have a great recovery time.

Our first firewall is at the WordPress level, and our second is at the server level.

Quadruple Server Antivirus

More Info

Security in WordPress is quite important, and having just one antivirus solution is ok, but the more the merrier.

We make sure we can detect malware before it can do any damage to your site, without affecting pagespeed load times.

We have 1-2 levels of antivirus at the WordPress level, and 3 at the server level, in which these 3 tools work together quite well.

Load Speeds up to 1800ms

More Info

It is not uncommon for load times on sites hosted on our server to be around 1.8 seconds.

While the same exact site being put on a GoDaddy WordPress/business hosting plan loaded closer to 5 seconds.

Portfolio

What Our Clients are Saying

PDNC has been instrumental in Sambrailo Packaging’s IT success. They have been able to provide us with day-to-day IT support as well as higher level IT projects on an as-needed basis.  It isn’t often that you see an IT company fit so well both technically and culturally with their clients, but that is exactly what PDNC has done for us.

I have used PDNC for IT support at a number of companies over the past 16 years.

PDNC designs and supports systems appropriate to the current and expected needs of their clients, and are well informed about the newest proven technologies that may be of interest to their clients.  I cannot recommend them highly enough.

The team at PDN Consulting is truly the best around! Last year I implemented a new tax software, after 16 years, and upgraded my computer systems. Yes, I did this all at the same time.

I am not at all techy so I relied on PDN Consulting to get me set up and moving in the right direction. They did this and more!

They now monitor and maintain my systems so that I don’t have to worry about this part of my business which allows me to focus on what it is that Dodd Priority does. They trained my staff, and believe me that was not a simple task, they were always patient and kind and are so good at explaining what is up.

The “create a ticket” tool that they offer makes getting in touch with them a breeze. They are prompt in getting back to me, always! I can not say enough about PDN Consulting and I would HIGHLY recommend them.

Phil feels like a friend we have known for years.

We are a small business in the midst of Silicon Valley. Over the years we had a patchwork of IT solutions from various sources and never ending computer problems.

Once we began working with Phil he created and executed a comprehensive plan to eliminate all our long-term issues. We now take our problem free network for granted. Phil feels like a friend we have know for years; we feel completely comfortable with his recommendations and excellent work quality.

 
Phil and his staff are exceptionally talented IT professionals.

They have broad based technical skills as well as excellent management and communication skills. If I were hiring an IT team, I would hire PDNC without hesitation.

Gateway Bible Church – Scotts Valley CA

I highly recommend PDNC as they have done an amazing job to set up, customize, and drive our website to avenues that reach deep into our surrounding community. They created a site infrastructure that our whole staff can get their heads around.

Our page used to have stagnated limitations, but PDNC helped create a snappy web presence that finds its way onto the various platforms, devices, and social circles of today’s modern society. Moreover, we always found PDNC quickly accessible for ideas and questions.

This man-made tool can be the roadway for many great things – like our desire to share God’s love with the community. God has truly gifted PDNC uniquely, and you would be in great hands to hire them for your projects.

Interested? Contact Us Now!

We have great employees ready to answer your questions.

10 + 15 =

Hours

M-F: 8am - 6pm
S-S: Closed

Call Us

Scotts Valley: (831) 621-2440

San Jose: (408) 471-7526